A Model Context Protocol (MCP) server for Request Tracker
Overview
what is Request Tracker MCP Server?
Request Tracker MCP Server is a Model Context Protocol (MCP) server designed to help users control their Request Tracker with the assistance of AI.
how to use Request Tracker MCP Server?
To use the server, make a copy of the env.example file to .env and update the required configurations. You can then interact with the server to manage tickets.
key features of Request Tracker MCP Server?
- Retrieve the status of a ticket by its ID.
- Create new tickets through natural language commands.
use cases of Request Tracker MCP Server?
- Checking the status of support tickets in a helpdesk environment.
- Automating ticket creation for user requests such as password resets.
FAQ from Request Tracker MCP Server?
- Can I use this server for any Request Tracker instance?
Yes! As long as you configure it correctly, it can work with any Request Tracker setup.
- Is there a graphical interface for this server?
No, this server operates through command-line interactions and API calls.
- What programming language is this server built with?
The server is built using Python.