GitHub Support Assistant

what is GitHub Support Assistant?

GitHub Support Assistant is an MCP server designed to help support engineers find similar GitHub issues, thereby speeding up the troubleshooting process.

how to use GitHub Support Assistant?

To use the GitHub Support Assistant, follow these steps:

1. Install the necessary dependencies using npm install.
2. Set your GitHub token as an environment variable.
3. Build the server with npm run build.
4. Integrate it with Claude by updating the configuration file with the path to the cloned repository.

key features of GitHub Support Assistant?

• Searches for similar issues in a GitHub repository based on issue descriptions.
• Calculates similarity scores to rank the results.
• Returns formatted issue details with links for easy access.

use cases of GitHub Support Assistant?

1. Quickly finding related issues to resolve user queries.
2. Assisting support teams in troubleshooting by providing context from similar issues.
3. Enhancing the efficiency of issue resolution in software development.

FAQ from GitHub Support Assistant?

• How does the similarity search work?

The tool uses a Jaccard similarity coefficient to compare text descriptions of issues.

• Can I customize the number of results returned?

Yes! You can specify the maxResults parameter to control the number of similar issues returned (default is 5).

• Is there a specific GitHub token required?

Yes, you need to set your personal access token as an environment variable to authenticate with the GitHub API.