An MCP server that lets AI assistants search and read support tickets from Jitbit Helpdesk. Works with both SaaS and on-premise installations. Three read-only tools: search tickets, list tickets, and get ticket with full conversation thread.
Server Config
{
"mcpServers": {
"jitbit-helpdesk": {
"command": "npx",
"args": [
"-y",
"jitbit-helpdesk-mcp"
],
"env": {
"JITBIT_URL": "https://yourcompany.jitbit.com",
"JITBIT_TOKEN": "your-api-token"
}
}
}
}