Dixa MCP Server

What is Dixa MCP Server?

Dixa MCP Server is a FastMCP server that provides tools for interacting with the Dixa API. It enables searching conversations, retrieving conversation details, managing tags, and more.

How to use Dixa MCP Server?

Install dependencies with npm install and npm install fastmcp, copy .env.example to .env, then add your Dixa API key as DIXA_API_KEY. Start the server using npx fastmcp dev src/tools/index.ts or npx fastmcp inspect src/tools/index.ts. Configure it in Claude Desktop by adding the JSON configuration shown in the README.

Key features of Dixa MCP Server

• Search conversations with pagination support
• Get conversation details, messages, tags, notes, and ratings
• Add and remove tags on conversations
• Retrieve end user and agent information
• Access analytics metrics and records data

Use cases of Dixa MCP Server

• Automate customer support workflows by managing Dixa conversations programmatically
• Pull analytics data from Dixa for reporting and dashboards
• Enrich AI assistant interactions with real-time conversation and user data

FAQ from Dixa MCP Server

What are the dependencies and runtime requirements?

Node.js and npm are required. The server uses the FastMCP library and the Dixa API key must be set in the environment.

How do I configure Dixa MCP Server with Claude?

In Claude Desktop, enable Developer mode, go to Settings > Developer > Edit Config, and add a JSON object with mcpServers.dixa-mcp-server containing the command, arguments, and environment variable DIXA_API_KEY.

Does Dixa MCP Server support SSE transport?

Yes. You can start the server with SSE by setting transportType: "sse" and specifying an endpoint and port. Clients can connect using SSEClientTransport.

What kind of authentication is required?

Authentication is via a Dixa API key stored in the DIXA_API_KEY environment variable. No other auth methods are mentioned.

What tools are available in Dixa MCP Server?

Tools include searchConversations, getConversation, getConversationMessages, getConversationTags, getConversationNotes, getConversationRatings, listTags, tagConversation, removeConversationTag, getEndUser, getEndUserConversations, getAgent, listAgents, and several analytics tools.